Mine switched to “empty, released to customer” this afternoon.Does anyone know train lingo? My car was marked in constructive placement Sunday and was “placed at industry” yesterday. I gather constructive placement means they prioritized unloading so the train could leave but what the heck does placed at industry mean? The car is only 2 hours away from me at this point, work will have me passing by it this week
Yep dealer sent me a video of it being unloaded around 2:30. Kind of nerve-wracking to watch.Yep, just got the call, the car is at the dealer!
My dealer claims to know nothing about my car and today they blamed @Ford Motor Company, even said Ford does not do a good job communicating with dealers. Said it’s just their bad business practice towards dealers and that they(the dealers) get stuck in the middle trying to keep the customer happy. I asked him how I could know more about where the car is than they do and he said the car was not in their system. I asked him how is that possible when you placed the order for me. Again, he blamed Ford for lack of communication. My car has been about an hour away at the rail yard since Sunday. So, @Ford Motor Company what say you?Yep dealer sent me a video of it being unloaded around 2:30. Kind of nerve-wracking to watch.
I'm going to look at it in a couple hours. Hopefully bring it home tomorrow.
We had to be on the same truck. There was only one other on the truck with mine
I’m with this guy, Ford (mostly their hired/chosen transporters) has my blood boiling. My vehicle “shipped” 8/21 but hasn’t moved an inch. It’s still in Michigan.My dealer claims to know nothing about my car and today they blamed @Ford Motor Company, even said Ford does not do a good job communicating with dealers. Said it’s just their bad business practice towards dealers and that they(the dealers) get stuck in the middle trying to keep the customer happy. I asked him how I could know more about where the car is than they do and he said the car was not in their system. I asked him how is that possible when you placed the order for me. Again, he blamed Ford for lack of communication. My car has been about an hour away at the rail yard since Sunday. So, @Ford Motor Company what say you?
Is it CSX? If so:How do I track the railcar thing? I have a Railcar Number and Company. Any help would be greatly appreciated.
Mines been stuck in the same place for almost three weeks alsoDay 22 stuck in Melvindale lol. Idk what the deal is hahaha.
No, it's Canadian National RailwaysIs it CSX? If so:
Call 877-744-7279
Options 2-1-3
After prompt, say: Location
After prompt, say: The 4 letter railcar prefix
After prompt, say: The railcar number
After prompt, say: Done