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Gauge Cluster Screen Going Dark While Driving

BPAP

New Member
Joined
Oct 2, 2024
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0
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Location
FLORIDA
Vehicle(s)
2024 DARK HORSE
So, with 1600 miles both my screens shut off while driving. shut it down, opened door the door left side stayed off. This happened three time and I took it to the dealer. they replace the screen and I got the car back on a Tuesday, that Friday it started again. Car play has also been an issue, not connecting to phone, connects to phone but can't here, and now you can't turn the radio off without shutting down and opening the door. Car is going back to deal again today 2000 miles.
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Ford Motor Company

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Official Ford Account
Joined
Feb 24, 2023
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Location
Dearborn, MI
Vehicle(s)
Ford Mustang
So, with 1600 miles both my screens shut off while driving. shut it down, opened door the door left side stayed off. This happened three time and I took it to the dealer. they replace the screen and I got the car back on a Tuesday, that Friday it started again. Car play has also been an issue, not connecting to phone, connects to phone but can't here, and now you can't turn the radio off without shutting down and opening the door. Car is going back to deal again today 2000 miles.
Good afternoon. Would you please send over a private message with your VIN and dealer info so I can look into this screen concern?
 
 








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