Camera guidelines missing after warranty replacement

[Jack91328]

I've posted before about this but the responses weren't what I needed.

As the title says I had my camera replaced and I really don't want to have to go back to the dealer (It took them 3 weeks to replace the camera).

If anyone can tell me what to run on Forscan to get the guidelines back, that would be awesome.

Just for anyone asking, You cannot turn the guidelines on/off in settings at least on my trim of the s650.

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[Zig]

Did they include the part number on the invoice?

 

[Jack91328]

Update: I went into Forscan and in the BCM (not as built) rear view camera was set to "off". I turned set it to "on" and attempted to do the LIN calibration procedure under the wrench icon. It gave a warning code "b115e" and aborted the procedure. It also said to consider an OEM camera if it wasn't a OEM camera which is strange because it is obviously OEM with it being a Ford Warranty Claim.

 

[Jack91328]

Did they include the part number on the invoice?

Not that I can see

 

[rugedraw]

Are you referring to the white active lines? Message me the VIN so I can take a look.

 

[Neggytive]

If the dealership did not set it up properly, adding the camera address to the computer so the CANBUS can see it, and recalibrating the camera they it is going to give you problems

Take it to another dealer


Video camera not configured after replacement (DTC B115E:55 may be present)
DTC B115E:55 sets in the BCM when the video camera is not configured. The video camera needs to be configured through the BCM .
CARRY OUT the video camera configuration using the scan tool under Body > RVC Configuration.

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