Delivery starts tomorrow!! (says Ford Chat)

[NS90]

Do you know when that info was last updated mine has been saying the 7th for about a week and obviously it won’t be here tomorrow unless they finally updated the ETAs to be accurate

Last week. I was initially given 6/27 - 7/3 so we'll see how well this info stands up

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[Adeel3466]

Yea hopefully this is the real ETA looks like everyone got pushed back ill reach out to mine and see too

 

[Adeel3466]

Yea hopefully this is the real ETA looks like everyone got pushed back ill reach out to mine and see too

Ford chat says 17th-23rd now man I hope this is the actual eta

 

[SciaticNervePain]

Ford chat says 17th-23rd now man I hope this is the actual eta

I have the same dates, although the last time they told me from 7/4-7/10 the rep said realistically it would be pushed back because it takes 4-6 weeks for vehicles to arrive in California. So I wonder if it's the same case with the new dates.. Today's rep said my vehicle was getting ready to ship and that the tracker will update as soon as it does. I doubt it since it still shows as "In Production" LOL

 

[erocker]

It's Thursday. Would be nice if all of our trackers got an update tonight.

 

[sdsteele2]

Ford chat gave me a new ETA today. Moved from a range of 7/4-7/10 to 7/23. IF it manages to ship next week that seems like a realistic estimate.

 

[Adeel3466]

It's Thursday. Would be nice if all of our trackers got an update tonight.

Is Thursday the time it usually gets updated?

 

[erocker]

Is Thursday the time it usually gets updated?

Yeah, late Thursday evenings for me.

 

[mustangmike2176]

For any fellow Canadians in the group, how did you get your VIN for your order?

I ordered a DH on March 6 this year and still don't have a VIN, let alone any dates. I've reached out to the chat on ford.ca and they just keep telling me that my order is in an "order processing" state. I would think after 4 months since ordering, though, Ford would at least have assigned a VIN to my order.

Does the US chat on ford.com have visibility into any different information? My dealer has told me they don't have anything either, and to contact them again "...in the fall."

I know I'm impatient given the inventory & production issues this year, but I just want my car. Lol.

 

[papaD]

Dealer gave me my VIN as soon as he rec'd it...

 

[Gas Only]

Same here, I ordered on March 21st and received my VIN On Easter weekend.....car has been produced just waiting for delivery.

 

[Aramis76]

My dealer gave me the vin about 2 weeks after the order was placed.

I was also told every dealer was given allocation for 1 dark horse, not sure how true that is.

But if you have nothing yet, i would check if your dealer has any allocations to order Mustangs.
They may not want to admit it they don't, but if that's the case, it may benefit you to start looking for a bigger dealer with more volume which would equate more allocations.

first dealer i ordered from tried to screw me 2 weeks later on my trade in value. I cancelled the deal and then went to the biggest dealer in my region. Not only did they act more professionally, they also had allocations left and were open about it.
The sales director openly told me my build would likely get picked the following week because they had allocations left and sure enough, the next thursday, i had a VIN and a production week.

 

[Rice0086]

For any fellow Canadians in the group, how did you get your VIN for your order?

I ordered a DH on March 6 this year and still don't have a VIN, let alone any dates. I've reached out to the chat on ford.ca and they just keep telling me that my order is in an "order processing" state. I would think after 4 months since ordering, though, Ford would at least have assigned a VIN to my order.

Does the US chat on ford.com have visibility into any different information? My dealer has told me they don't have anything either, and to contact them again "...in the fall."

I know I'm impatient given the inventory & production issues this year, but I just want my car. Lol.

Ford.ca is useless Canadian ford tracking system is useless, I ordered 9th March got my vin 14th March from my dealer build date has been pushed more times than I care to mention lol all I would say is reach out to your ford dealer and he should have your vin and latest build date.

 

[All Terrain NAtion]

Man this thread didn’t age well..
We had a 7/7 date and now the 20th

 

[Downtown Canada]

For any fellow Canadians in the group, how did you get your VIN for your order?

I ordered a DH on March 6 this year and still don't have a VIN, let alone any dates. I've reached out to the chat on ford.ca and they just keep telling me that my order is in an "order processing" state. I would think after 4 months since ordering, though, Ford would at least have assigned a VIN to my order.

Does the US chat on ford.com have visibility into any different information? My dealer has told me they don't have anything either, and to contact them again "...in the fall."

I know I'm impatient given the inventory & production issues this year, but I just want my car. Lol.

Candian here from the GTA.
I ordered my Mustang on May 13th, and my dealer gave me the VIN and the scheduled production week less than a week later.
Try reaching out to the sales rep at the dealer who sold you your car.
Your dealer should at the very least give you an order number. I don't see why they shouldn't have a VIN and production week estimate for you either.

Side note: I've had no luck with the online tracking system or Ford chat, but have had luck reaching out to the Ford Performance chat https://performanceparts.ford.com/contact-us/ and their email address [email protected]
Not sure if they can help you though since you don't have a VIN...

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