Thanks for all of your information. I really appreciate it. I have owned probably 20 ford vehicles over the years and have been very happy with all of them. I guess I need to take a step back and remember the fact that I really like and want the car. I just need to wait my time. A friend of mine ordered a bronco and had to wait almost 2 years before he got his dream vehicle. Thanks again!
New to here, ordered my gt on 4/29/2024 still have yet to get a vin number. Everytime I go on Fords customer support chat itās the same thing, your order is in processing, no vin, will be built next available build date etc. I ask for build dates they donāt know, I ask for any delays they still donāt know. Whats the point of customer support lolI currently drive a scat that I built back in 2022 the whole process was like 2.5 months from ordering to delivery. Dont really know how ford does their production. Anyone got any info, thanks!
I did have the night pony at first cause I had a blue color but ended up changing it to the bronze package with a black color but fully loaded
the sales person I worked with said, atleast in my experience if it does get pushed to a 2025 that theyāll honor the current price I got, theyāll also keep my rebates/special offers but if thereās better ones for 2025 I can opt in for those. Iām not really in a rush for the mustang just liked the new look and interior I drive a scat currently I have no problems with it, it was my dream car itās fun to drive so I donāt mind waiting plus gives me more time to save for a bigger down payment I just like to know whatās going on as far as production etc.Ordered my car 29 February. Originally scheduled for a 3 June build, kept getting moved back until 2 Sept. At this rate if it gets bumped back even further it will be a 2025 model. You lose your price and interest rate protection, not to mention I don't think they will make a Splash Yellow for 2025. I moved on and just picked up my 2024 BMW M2. I ordered this car 1 week after the Mustang. Dealer said the car will be built on 20 May, it was built on 18 May and arrived at Port Hueneme (Oxnard, CA) on 24 June and I picked it up on 1 July and I am thrilled to be back into a BMW M car again. I really was torn between the 2, Ford made the decision for me.
That's been detailed here numerous times.
The ONLY way you can find out is if the dealer shares that with you.
Nice explanation... hopefully it helps some not able to find it in the many other threads... the biggest thing is the ALLOCATION... some dealers will happily take your order... and not tell you they used 10 of their 12 allocations for showroom stock... then you sit and wait (with allocation 11) forever with no VIN!I can give some general insight into the process.
First, the latest details on constraints. If your build involves any of the options or packages highlighted in (red), that could be one reason for any delays.
https://www.mustang7g.com/forums/th...tal-retail-unscheduled-orders-6-17-24.161664/
Another: overseas builds and Summer breaks. Recent production involved builds for EU and other countries. When those are being assembled, US-spec cars are not. Summer breaks, like the recent July 4th period. Finally, Ford schedules production several days of the week and month, not all the time.
The process begins with an order, which you placed on/about May 1st, a little more than two months ago, with Memorial Day, Juneteenth and July 4th weekends in-between. You should have received an acknowledgement of that order from Ford within 1-2 business days. I assume you have.
With the order in, now, it needs to be paired with a dealer allocation or spot on the assembly line. Looking out to each Model Year (MY), Ford determines it can build X# of vehicles. Ford works with their suppliers to make available X# of parts. Each vehicle Ford thinks it can build is an allocation.
Allocations are not one huge pool every dealer can grab from. Ford and Regional Managers work with dealers to parse out allocations; this helps ensure everyone has access. Dealers who've sold more vehicles past get access to more allocations. Those who've sold few might wait a bit.
Each customer order has to be paired with an allocation for the process to continue. You can check with the dealer as to where you are. For 99% of builds, getting an allocation is not an issue. For dealers with a lot of orders, there might be a wait.
After being paired with an allocation, now, Ford needs to determine when it can build the vehicle. If not constrained (see link above), it looks at its line schedule and picks a slot.
Other than an acknowledgment of an order, it's not uncommon to hear nothing until scheduled. Once a date of production has been determined, you'll get an e-mail with a VIN.
The date of production is somewhat fluid. It can be pushed back. Or move forward. You'll receive an e-mail when in production.
Builds can take a week, two weeks to complete. You'll receive another e-mail when built.
Shipment, the initial leaving from Flat Rock, can take another week or two. Trains and trucks leave when full.
Shipping from Flat Rock to the dealer can take a few days to a few weeks. San Antonio is one of the largest cities in the country. Your vehicle could leave on train from Flat Rock to Chicago, then San Antonio, with maybe a stop in Dallas or another large depot along the way. Trains and trucks only move when full.
Once the car is shipped, its movement can be tracked. The dealer can track the train or truck with the shipping company. I tracked mine using an account with the shipper.
Dealer prep takes a day or two before taking receipt.
That's a lot of detail, but it gives insight into how many steps, people and things are involved. A small delay or disruption in any step can slow things down for everyone.
Regarding Ford Customer Service, their offices are geared more for people which already have vehicles. They have no more insight than we do on builds awaiting production.
I think your first step would be to return to the dealer, to confirm your order is in and that it has been paired with an allocation. Then, check constraints. If you have an allocation and are not under constraints, there's nothing to do but wait for the e-mail which gifts you a date of production and a VIN.
Good Luck With Build.
All orders are driven by dealer allocation. Dealer allocation is based on past sales.
That's some write up there! @roadpilot
I am in the same boat. I am looking at a DH Premium and while there is a VIN assigned to the build they haven't commited to a date. I am looking at selling my current S550 but am not willing to do that if I'm going to be sitting for 2 months waiting for a build date or, worse yet, Ford cancels the build.Ordered my car 29 February. Originally scheduled for a 3 June build, kept getting moved back until 2 Sept. At this rate if it gets bumped back even further it will be a 2025 model. You lose your price and interest rate protection, not to mention I don't think they will make a Splash Yellow for 2025. I moved on and just picked up my 2024 BMW M2. I ordered this car 1 week after the Mustang. Dealer said the car will be built on 20 May, it was built on 18 May and arrived at Port Hueneme (Oxnard, CA) on 24 June and I picked it up on 1 July and I am thrilled to be back into a BMW M car again. I really was torn between the 2, Ford made the decision for me.
Thats what happened to me. My dealer said the car would originally be at the dealer by the end of May. Build got pushed to 3 June and so on. I sold my S550 within 3 weeks so even by the end of May it would be 60 days without a car.
