Anyone else have OTA updates lagging behind?

[CoolMonkey]

Thank you. There is no available update but under “about sync” I didn’t see any version number starting with 6.x.x

But when I check my connectivity settings, I got the spinner for a few seconds then it went back to the previous screen without showing the details. Somehow I also got managed to get this error as well (attached)

To check what Sync version you're on, you would need to navigate to the "about sync" page in your touchscreen.

If you want to check the last update you got, you see that in the "software update" section by checking for updates. If it says you are up to date, it means you have not gotten any updates sent yet or haven't gotten any in a while.

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[CoolMonkey]

Here is the video

 

[rugedraw]

Here is the video

Post or send me your VIN. I'll poke around and see if I see anything that stands out.

 

[CoolMonkey]

I messaged you with it. I appreciate it so much.

Post or send me your VIN. I'll poke around and see if I see anything that stands out.

 

[rugedraw]

I messaged you with it. I appreciate it so much.

Your car is reporting some codes that coincide with possible connectivity issues. The ethernet failure and lost comms codes between the GWM and TCU modules are not normal. This could be due to a possible bad connection between the modules or a faulty module. Your dealer is going to have to look into this to figure out the cause. I was able to pull the connected data when I checked your car, so it seems the issue is intermittent. Tell your dealer that your modem works whenever it wants to. When the pull the codes, they will see this.

To answer your original question: You OTA dashboard is below. No updates have sent to this vehicle yet.

 

[CoolMonkey]

Thank you. Can you please check if it happened before the 20th? I had an oil change and they installed a dashcam for the car.

Your car is reporting some codes that coincide with possible connectivity issues. The ethernet failure and lost comms codes between the GWM and TCU modules are not normal. This could be due to a possible bad connection between the modules or a faulty module. Your dealer is going to have to look into this to figure out the cause. I was able to pull the connected data when I checked your car, so it seems the issue is intermittent. Tell your dealer that your modem works whenever it wants to. When the pull the codes, they will see this.

To answer your original question: You OTA dashboard is below. No updates have sent to this vehicle yet.

 

[CoolMonkey]

I’m also concerned about the height sensors too…

 

[rugedraw]

Thank you. Can you please check if it happened before the 20th? I had an oil change and they installed a dashcam for the car.

It first reported it on 6/15. I am not sure how invasive a dashcam install can be, but I doubt that is what caused this.

Unless you notice any issues with your left headlight, I would not worry about it. All vehicles report some kind of fault codes.

 

[CoolMonkey]

Thank you very much!

 

[Fender5803]

Have been seeing this for three days. It's on the internet when in the garage. I did get one update a month ago. Has this happened to anybody else ? Re-boot something maybe ...
Thanks

 

[rugedraw]

Have been seeing this for three days. It's on the internet when in the garage. I did get one update a month ago. Has this happened to anybody else ? Re-boot something maybe ...
Thanks

If you have FORScan, reboot the GWM and TCU.

If you do not, disconnect the negative battery cable for 20 minutes and that should ne enough to cause both of those modules to reboot.

 

[Fender5803]

If you have FORScan, reboot the GWM and TCU.

If you do not, disconnect the negative battery cable for 20 minutes and that should ne enough to cause both of those modules to reboot.

No FORscan for me (yet)
I was going to yank the neg today. 20 min should do it, thank you !!

 

[IFFV68]

I'm curious...which one do you like?
I use Fox Body...and if I had to use another one it would be the normal one. I don't get my information as quickly on the other ones with the bar graphs.

I use the Cobra White Gauges and the Default Gauges.
Your Ford Pass will alert you when a New update before it happens.
Also,
The Dash Screen will show the Update.

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