First GT System Failure

[Wiley Marmot]

Drove my GT to get groceries today; listened to some tunes on my phone (via USB cable). The B & O system played fine as usual.

When I returned to the car from the store and turned the audio back on there was a loud WHUMP from the sub, and I immediately noticed there didn’t seem to be any sound from the passenger side speakers at all.

I’d left the volume set at 6 (as usual) before I went into the store, and I haven’t abused my system at all (don’t think I’ve ever had it over 18 on the volume setting). I do have the sub set to 2 steps over default and the midrange 1 step over.

I adjusted the volume up 2 steps (to 8) with the steering wheel buttons and got another WHUMP with each incremental increase, and the same going back to 6. Turned the audio off and got another sub WHUMP.

I shut the car off and opened the door to power everything down; then restarted the car. Turned the audio back on and got the same symptoms as before. I checked both the passenger door speakers, the passenger A pillar speaker, and sub and they are definitely “out of the sound loop”.

Calling my dealer tomorrow for a diagnostic appointment.

Anyone else experience a similar B & O (or the base) audio system failure? TY!

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[Cucurú]

Makes me wonder if mother in-law needs the B&O. Seems like a lot of trouble. Maybe a Cerwin-Vega spare tire mount built in amp as sub would be a better choice.

 

[98jfuentes]

Probably something going on with the DSP. it’s mounted in the trunk on the left side

 

[RLE55]

Drove my GT to get groceries today; listened to some tunes on my phone (via USB cable). The B & O system played fine as usual.

When I returned to the car from the store and turned the audio back on there was a loud WHUMP from the sub, and I immediately noticed there didn’t seem to be any sound from the passenger side speakers at all.

I’d left the volume set at 6 (as usual) before I went into the store, and I haven’t abused my system at all (don’t think I’ve ever had it over 18 on the volume setting). I do have the sub set to 2 steps over default and the midrange 1 step over.

I adjusted the volume up 2 steps (to 8) with the steering wheel buttons and got another WHUMP with each incremental increase, and the same going back to 6. Turned the audio off and got another sub WHUMP.

I shut the car off and opened the door to power everything down; then restarted the car. Turned the audio back on and got the same symptoms as before. I checked both the passenger door speakers, the passenger A pillar speaker, and sub and they are definitely “out of the sound loop”.

Calling my dealer tomorrow for a diagnostic appointment.

Anyone else experience a similar B & O (or the base) audio system failure? TY!

That's what you get for listening to Black Sabbath..........

 

[SteveinKG]

That's what you get for listening to Black Sabbath..........

 

[Doug Watson]

This has happened to me twice in the last year, power off, power on and it goes back to normal. Also found if you go to sound system and switch from stereo to surround it will come back.

 

[Wiley Marmot]

Got an appointment at my dealer for the 22nd next week.

@RLE55 ---Avengedsevenfold and Volbeat actually............................but I take your point!

@Doug Watson TY! I'll try that stereo to surround thing today.

 

[Doug Watson]

Let everyone know if they figure it out.

 

[IFFV68]

This has happened to me twice in the last year, power off, power on and it goes back to normal. Also found if you go to sound system and switch from stereo to surround it will come back.

I always use surround.
I’ve never had any problems like that with mine.

 

[SteveinKG]

Let everyone know if they figure it out.

Double this order.

 

[GT7 Mayhem]

No issues with my B&O so far. Interested to see what the fix is.

 

[AZ_Ryan]

Drove my GT to get groceries today; listened to some tunes on my phone (via USB cable). The B & O system played fine as usual.

When I returned to the car from the store and turned the audio back on there was a loud WHUMP from the sub, and I immediately noticed there didn’t seem to be any sound from the passenger side speakers at all.

I’d left the volume set at 6 (as usual) before I went into the store, and I haven’t abused my system at all (don’t think I’ve ever had it over 18 on the volume setting). I do have the sub set to 2 steps over default and the midrange 1 step over.

I adjusted the volume up 2 steps (to 8) with the steering wheel buttons and got another WHUMP with each incremental increase, and the same going back to 6. Turned the audio off and got another sub WHUMP.

I shut the car off and opened the door to power everything down; then restarted the car. Turned the audio back on and got the same symptoms as before. I checked both the passenger door speakers, the passenger A pillar speaker, and sub and they are definitely “out of the sound loop”.

Calling my dealer tomorrow for a diagnostic appointment.

Anyone else experience a similar B & O (or the base) audio system failure? TY!

When you restarted it, was your phone still plugged in?

 

[Doug Watson]

Yes mine was

 

[AZ_Ryan]

Yes mine was

I'll bet it was the cord. A lot of aftermarket cords have connectivity issues, especially for music. Try unplugging and see if the sound system goes back to normal.

Do you have Android auto or Apple play?

 

[Doug Watson]

No cord on the 24 DH charging station

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